Job Description

The position will be based out of Atlanta, Georgia. Local candidates will be strongly considered. 

Three to five years of related experience

Primary Responsibilities

• Collaborate with customers, other Business Analysts, and cross-functional teams to collect requirements 

        and develop solutions to support the daily needs of a rapidly growing business.

• Research, test, and implement Jira, Confluence, and Bitbucket plugins.

• Develop interfaces between external tooling and Jira/Confluence infrastructure.

• Manage complex Jira workflows, screen schemes, permission schemes, and notification schemes.

• Document requirements, solutions, and user and support reference guides.

• Develop specifications and test plans associated with new features or modifications.

• Confer with and provide support to the technical group.

• Provide communications link between the user and technical group.

• Provide ongoing user support, including troubleshooting and resolution of issues.

• Perform other related duties as assigned.

Minimum Requirements

• Experience setting up and supporting Atlassian Tools (Jira, Confluence, Bitbucket, etc.).

• Basic SQL and JQL query experience.

• Experience customizing workflows, setting up dashboards, and generating reports.

• Basic knowledge and understanding of the software development cycle.

• Excellent problem-solving skills and demonstration of critical thinking.

• Strong written and verbal communication skills. 

Preferred Skills

• Ability to automate and extend base Jira/Confluence functionality, including scripting.

• Design and develop customizations and plugins.

• Experience developing custom plugins using Java for Jira 7. x and Confluence 6. x.

• Experience using/extending REST API using Java for Jira and Confluence.

• Knowledge of Single Sign On protocols such as SAML SAML2.

• Familiarity with Git and branching models or other source control repositories.

        Years of experience required for this job: