Job Description

1. Educational Background: A bachelor's degree in computer science, information systems, or a related field is often required. Some employers may prefer candidates with a master's degree in a relevant discipline.

2. Oracle Expertise: Strong knowledge and hands-on experience with Oracle CIS are essential. This includes proficiency in Oracle Utilities Customer Care and Billing (CC&B) or similar Oracle CIS products.

3. Technical Skills: You should possess technical skills related to Oracle CIS implementation and support. This may include knowledge of programming languages such as Java, PL/SQL, and scripting languages. Understanding database concepts, data modeling, and integration methods (e.g., web services, APIs) is also valuable.

4. Functional Knowledge: As a Techno-Functional Consultant, you need a good understanding of the functional aspects of customer information systems and the utility industry. This includes knowledge of metering, billing, customer service, and other related processes.

5. Implementation Experience: Hands-on experience with Oracle CIS implementation projects is highly desirable. This includes involvement in all phases of the implementation lifecycle, such as requirements gathering, system design, configuration, testing, and deployment.

6. Business Analysis: Strong business analysis skills are essential for gathering and documenting requirements, translating business needs into system solutions, and providing recommendations for process improvements.

7. Communication and Collaboration: Effective communication and collaboration skills are crucial as you interact with stakeholders, technical teams, and end-users. You should be able to explain complex technical concepts to non-technical stakeholders and work collaboratively within a team environment.

8. Problem-Solving Abilities: A consultant should possess strong problem-solving and troubleshooting skills. You should be able to analyze issues, identify root causes, and propose practical solutions within the Oracle CIS framework.

9. Certifications: Oracle certifications related to Oracle Utilities Customer Care and Billing (CC&B) or other relevant Oracle products can enhance your credentials. Examples of relevant certificates include Oracle Utilities Application Framework (OUAF), Oracle Utilities Meter Data Management (MDM), or Oracle Certified Implementation Specialist.